Updates

November, 2011

Nov, 07: We may be facing increased solving times today from 1PM-5PM EST (GMT -5). This is due to some religious festivities in our human worker's countries.

October, 2011

Oct, 12: We are experienced technical problems in the afternoon and evening hours server time (EST) that temporarily caused the solve times to be A LOT slower than usual for CERTAIN clients. The issue has been resolved.

September, 2011

Sep, 26: We faced server problems that caused a partial outage in the service from 6:45 PM to 7:30 PM EST (GMT -4). We're currently making changes to prevent this event from happening again in the future.

Sep, 19: We're facing heavy peak-hour overload due to an unexpected decrease in decoding capacity. We estimate that these overload occurrences will be completely solved by Wednesday.

Sep, 15: Due to severe weather in the region we have a shortage of human solvers today. Expect heavy overload during the hours of 1pm to 6pm server time (EST). We sincerely apologize for the inconvenience.

August, 2011

Aug, 26: At approximately 18:00 server time (EST) some of our clients were unable to connect to our services. The problem has been resolved.

Aug, 22: At 15:30 EST we experienced temporary overload due to very heavy unexpected demand. This caused the solve times to increase substantially. More operators were brought online and solve times were back at normal levels by 18:00 EST.

July, 2011

Jul, 08: We faced Database problems on 7/7/2011 from 4:00 PM to 5:30 PM EST. The service was not operational during most of the event.

May, 2011

May, 19: Our servers encountered performance problems at 12:10 PM EST. The service was fully restored in approximately 30 minutes.

May, 11: Added Compatibility to Decaptcher.com API. Instructions in: http://deathbycaptcha.com/user/api/decaptcher


Status: High Load

Servers are fully operational, but the response time may be, temporarily, higher than average.
  • Average solving time
  • 3 seconds - Normal CAPTCHAs (1 min. ago)
  • 26 seconds - reCAPTCHA V2, V3, etc (1 min. ago)
  • 16 seconds - hCAPTCHA & others (1 min. ago)
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Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page