Updates

September, 2013

Sep, 25: GREAT NEWS! Now you can get Up to 50% Off on BH Software AND Free CAPTCHAs with our new DBC Offers program. Visit the ''DBC Offers'' section to get The Best deals on Marketing Software and Proxies on the market.

May, 2013

May, 20: GOOD NEWS! - We mean it when we say we appreciate your business. That's why we're running a program to reward your loyalty! :-) . Please visit the ''DBC Points'' section for more info.

April, 2013

Apr, 29: Our sincere apologies if you weren't able to access our website* (*API access remained functional) during part of the day. We faced a technical issue that's now fixed and proper measures have been already taken to ensure it doesn't happen again. If you were negatively affected by this, please contact support. We truly appreciate your business!

March, 2013

Mar, 06: *About Recent Payments: Your recent payments might have arrived with some delay due to our last server upgrade. This is fixed now, and your *completed purchases are now added. Our sincere apologies for the inconveniences this may have caused you.

Mar, 06: *About The Service Status: We upgraded our servers during midnight and then later faced some connection issues with our hosting provider. This caused intermittent interruptions with the service that are now sorted out.

February, 2013

Feb, 20: Our service capacity has been fully restored. However, we're now getting even more demand than before, as our service is the only one that remains fully functional after the holidays. We are taking measures to further expand our capacity as fast as possible, but, in the meantime, you may encounter sporadic overloads during certain times of the day. These occasional high loads should not affect your work significantly. We really appreciate your understanding.

Feb, 18: Dear Customers, the service capacity has been almost entirely restored. We have gone through the worst already and are expecting to have enough capacity for today's volume. However, due to a conflict in Pakistan, there's still the possibility of encountering very slight and sporadic high loads on certain moments; these short moments should not affect your work. We really appreciate your comprehension throughout these days.

Feb, 12: *-IMPORTANT-* Dear Customers, we will be facing shortage of capacity during this week due to Lunar New Year and Spring festivities in our workers' countries. The shortage of capacity is an industry-wide problem, as the majority of workers share similar festivities. We expect the situation to return back to normal by the end of the week/beginning of the next one. We truly apologize for the inconveniences this may cause you. We're doing everything in our power to improve the situation.

December, 2012

Dec, 19: -*IMPORTANT*-: We'll be performing a server upgrade Today, Wednesday 19th, from 11:00 P.M - 11:30 P.M GMT-4, hence the service will be unavailable for about 30 minutes (although we expect the downtime to be less). Yesterday the service was a bit unstable at some times due to a technical issue ; this will be prevented from happening again as well with today's upgrade. Your comprehension is greatly appreciated!

Dec, 18: We're going through some unexpected server issues that are causing the whole system to slow down. We're already trouble-shooting and we predict that service quality will be completely restored in less than an hour. Our sincere apologies for the inconveniences this may cause you. We truly appreciate your business.


Status: OK

Servers are fully operational with faster than average response time.
  • Average solving time
  • 3 seconds - Normal CAPTCHAs (1 min. ago)
  • 32 seconds - reCAPTCHA V2, V3, etc (1 min. ago)
  • 14 seconds - hCAPTCHA & others (1 min. ago)
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Browser extensions available

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page