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Updates
September, 2017
Sep, 04: RESOLVED - Service availability was interrupted by an unexpected technical issue within 0:00 - 7:00hrs (GMT-4) . We sincerely apologize for the inconveniences this may have caused you. If you were affected by this, please Contact Us and we'll compensate you accordingly. We appreicate your business!
June, 2017
Jun, 06: RESOLVED - The service is going through an emergency server maintenance that is causing higher than usual solve times/sporadic overloads. We're working hard to minimize the impact of this on your work. We expect things to be back to normal shortly. We appreciate your patience and understanding!
April, 2017
Apr, 10: All our API clients have been updated for maximum efficiency and faster solve times. We encourage you/software vendors to visit our API page and update in order to get the most our of our service!
March, 2017
Mar, 02: If you're using DBC with GSA software, we recommend to update/use their latest version in order to get the best possible results :)
December, 2016
Dec, 01: RESOLVED - Live Chat Support will be off Today due to maintenance. Please, expect your concerns to be answered within 24hrs or less via http://deathbycaptcha.com/user/contact.
November, 2016
Nov, 20: RESOLVED - Today, the service went through emergency server updates that may have prevented you from using it normally. We sincerely apologize for the inconveniences this may have caused you. The service is now back to 100% and you should be able to use it successfully. If you're not able to do so, or if you were negatively affected by this, please Contact Us (deathbycaptcha.com/user/contact) and we'll help you out. We appreciate your patience and understanding!
Nov, 11: We've been making adjustments to our systems and you should now be getting even higher correctness rates :)!
July, 2016
Jul, 28: RESOLVED - DDoS attacks contracted by certain competitor have been once again successfully mitigated. You should have noticed no loss in service quality (only the website was temporarily unreachable; API availabilty wasn't affected). However, now that we have discovered the identity of the culprit, they will be dealt with soon. With love from Russia.
Jul, 13: RESOLVED - Due to issues with our mailing platform, some service emails may still arrive unusually late. This will be fixed shortly. Please, contact Support (http://deathbycaptcha.com/user/contact) if you need immediate assistance. Thank you for your patience and understanding!
May, 2016
May, 16: RESOLVED - Due to issues with one of our providers, you might face inconveniences when visiting www.deathbycaptcha.eu and api.deathbycaptcha.eu. We recommend you use the .com version of our website/API (api.deathbycaptcha.com) until further notice. We apologize for the inconvenience!
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