Updates

June, 2012

Jun, 12: Our Hosting Provider was facing network connectivity problems during the afternoons. Due to this, the service experienced some flickering (dropped packets) from 4:30PM to 5PM EST.

Jun, 06: We have recovered stability and the service is functioning correctly again. We'll be taking measures to avoid this problems in further occasions as well. Thank you all for your understanding and patience again.

Jun, 06: Our service is still suffering from some connectivity problems that are beyond our control (internal issues with our hosting company); this is now causing connection discrepancies between our system and most of our Human Solvers, resulting in limited service capacity and thus causing rarely high solving times. We're contacting our hosting provider to fix this ASAP.

Jun, 05: The service suffered from some connectivity problems that were of out our reach (internal issues with our hosting company); this caused service unavailability for several minutes. We contacted our hosting provider and they have already sorted out the inconveniences. The service is now back to normal. We really apologize for this... and we sincerely thank you for your patience.

May, 2012

May, 30: We have repaired the connectivity malfunctions and the service is working fine since a while ago. Thanks again for your patience and understanding.

May, 30: We're facing some connectivity issues at the moment that are causing very high rejections rates and rarely high solving times . We're troubleshooting at this moment. We'll get the service back to normalcy as soon as possible. Thank you for your patience.

May, 23: We were experiencing some intermittent technical issues that were causing service instability during this morning (EST). We're working hard on eradicating them. Thank you for your patience and understanding.

May, 10: We were experiencing some connectivity problems that were affecting our workers recently (Yesterday morning and during Today's midnight, Eastern Time). This caused a severe image overflow and thus very high solving times and lots of rejections. The problem has been fixed and the service is working fine again. We sincerely apologize for the inconveniences this may have caused you.

April, 2012

Apr, 18: We have successfully sorted out our recent issues. Now the service is back to normalcy. Thank you for your patience and understanding!

Apr, 17: Part of our workers are unfortunately still affected by a technical problem, and this still causes the service to be unusually slow. We are working hard to resolve the issue as fast as possible, we are currently expecting to be able to provide faster service again within a few hours. Meanwhile we apologize for the inconvenience caused by this technical issue.


Status: OK

Servers are fully operational with faster than average response time.
  • Average solving time
  • 4 seconds - Normal CAPTCHAs (1 min. ago)
  • 27 seconds - reCAPTCHA V2, V3, etc (1 min. ago)
  • 19 seconds - hCAPTCHA & others (1 min. ago)
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Browser extensions available

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page