Updates

July, 2016

Jul, 13: RESOLVED - Due to issues with our mailing platform, some service emails may still arrive unusually late. This will be fixed shortly. Please, contact Support (http://deathbycaptcha.com/user/contact) if you need immediate assistance. Thank you for your patience and understanding!

May, 2016

May, 16: RESOLVED - Due to issues with one of our providers, you might face inconveniences when visiting www.deathbycaptcha.eu and api.deathbycaptcha.eu. We recommend you use the .com version of our website/API (api.deathbycaptcha.com) until further notice. We apologize for the inconvenience!

April, 2016

Apr, 11: RESOLVED - There might be a small delay on automated emails (account confirmation email, password reset, etc) due to an inconvenience with our mailing setup. This will be taken care of in no more than 24 business hours, but please do not hesitate to Contact Support if anything and we'll gladly assist you. We appreciate your business!

March, 2016

Mar, 15: RESOLVED - Due to festivities in our workers' countries, we might* face sporadic capacity constraints during the course of this week. We're working hard to ensure your results are not affected by this. We appreciate your business!

Mar, 14: RESOLVED - You may notice sporadic high service loads during the course of the day. However, your work shouldn't be affected by this, as we're working hard to ensure all goes smooth with your submissions. If you're facing issues because of this, please contact Support and we'll gladly assist you.

Mar, 09: Latest news! Download our updated Python/PHP/Java API client libraries with improved compatibility.

February, 2016

Feb, 27: RESOLVED - Due to a Scheduled Server Maintenance, you may not able to login and/or create a new account on Sunday 28th, between 9:00 A.M - 11:00 A.M GMT-4. You should be able to do so normally afterwards. We appreciate your business!

Feb, 08: RESOLVED - Due to festivities in our workers' countries, we might* face sporadic capacity constraints during the course of this week. We're working hard to ensure your results are not affected by this. We appreciate your business!

Feb, 04: RESOLVED - Some customers may have faced issues while using our Socket API over the past few hours. We've applied a fix for this, so you should now be able to successfully use our service. Please, Contact Support if you need any further assistance and we'll get back to you in 24hrs or less. We appreciate your business!

Feb, 02: RESOLVED - Our DeCaptcher Socket API was not working optimally for the past ~24hrs. This has been fixed and it's now fully functional again. Thank you for your patience and understanding!


Status: OK

Servers are fully operational with faster than average response time.
  • Average solving time
  • 3 seconds - Normal CAPTCHAs (1 min. ago)
  • 28 seconds - reCAPTCHA V2, V3, etc (1 min. ago)
  • 28 seconds - hCAPTCHA & others (1 min. ago)
Chrome and Firefox logos
Browser extensions available

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page