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Updates
April, 2022
Apr, 14: RESOLVED - Today we are facing some technical/networking issues that may result in sporadic overloads, affecting a portion of certain submissions. We're working hard to have it sorted ASAP. If you've been affected by this and/or need to contact us for anything, please reach out and, rest assured, you'll be compensated accordingly. We appreciate your patience and understanding.
Apr, 05: RESOLVED - Today you may experience a delay getting your purchase credited on your DBC account, we apologize for the inconvenience! We're working to get this process back to normal ASAP. If your order was completed successfully, it will be added shortly in your account. If you have any issues, please don't hesitate to reach out https://deathbycaptcha.com/contact and you'll hear back from us in less than 24hrs.
March, 2022
Mar, 11: RESOLVED - Some users may have issues accessing the service. If you're not able to log-in, please be aware that we're working on a fix so you're able to access the service again ASAP. If so, we also encourage you to contact us in order to better assist you. We expect to have this sorted shortly. We appreciate your patience and understanding!
Mar, 03: RESOLVED - As a series of ongoing server upgrades, the service might experience instability for a maximum of 5 minutes Today, between 11am - 11:30am UTC-4. We appreciate your patience and understanding!
February, 2022
Feb, 18: RESOLVED - To ensure optimal service availability, there will be a short, scheduled, server maintenance next Tuesday, February 22nd, between 1:00 - 2:30 P.M UTC-4. The service may not be available during a few minutes (we estimate less than 10 minutes) of that time. We appreciate your patience and understanding!
January, 2022
Jan, 18: Resolved - In order to guarantee optimal service availability, there will be a short, scheduled, server maintenance on Tuesday, January 18th 2022, between 11:00 A.M - 2:00 P.M UTC-4. The service may not be available during small minutes intervals of that time. Thanks for your understanding!
December, 2021
Dec, 27: RESOLVED - Email delivery to our traditional support addresses (help@deathbycaptcha.com, payments@deathbycapycha.com, etc.) is facing shortcomings that will be sorted in less than 24hrs. In the mid-time, you can contact us via Live Chat -> https://deathbycaptcha.com/contact normally (if we're not online, leave a message and we'll get back to you in less than 24hrs!). We apologize for the inconvenience this may cause you and appreciate your understanding!
November, 2021
Nov, 12: RESOLVED - To continue providing a quality service, there will be a scheduled server maintenance on Monday 22nd, November, between 11:00 A.M - 11:10 A.M. (UTC-4). The service might be unavailable and/or unstable during said time. We appreciate your patience and understanding!
September, 2021
Sep, 08: RESOLVED - In order to guarantee optimal service availability, there will be a short, scheduled, server maintenance next Wednesday, October 20th, between 9:30 A.M - 10:00 A.M UTC-4. The service may not be available during a few minutes of that time. Thanks for your understanding!
July, 2021
Jul, 05: RESOLVED - In order to provide quality results and to ensure proper service continuity, between July 5th - July 27th we will be performing some server updates. These will be sporadic and, in any case, should not affect your use of the service for more than 10-15 minutes maximum. If you have any questions or problems, please do not hesitate to contact us. Thank you for patience and understanding - we appreciate your business!
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