Updates
September, 2019
Sep, 12: RESOLVED - On Sept, Tuesday 17th there will be scheduled service maintenance between 2:00-2:15 P.M (UTC-4). The service may not be accessible during this brief period of time. We appreciate your patience and understanding!
June, 2019
Jun, 27: RESOLVED - The service faced some issues solving recaptcha v2 within 11:00 A.M - 1:00 P.M UTC-4. The inconveniences were dealt with and the service is back to normal! If you were affected by this, please contact support and you'll be compensated. We appreciate your patience and understanding!
Jun, 13: RESOLVED - Some few users using our Python socket API may have faced issues using the service during June 12-13th. Said inconveniences have been fixed and the service should be working fine for everybody. If you were affected by this and/or have any concerns, please feel free to reach out and we'll be happy to assist you. We appreciate your business!
February, 2019
Feb, 15: RESOLVED: Recent G. updates are causing issues with recaptcha solving. We're taking measures to mitigate the situation ASAP. We appreciate your patience and understanding!
January, 2019
Jan, 31: RESOLVED - Short, occasional high service loads might be visible during the course of the day. However, your service usage won't be affected by this, as we're working hard to ensure all goes smoothly with your submissions. If you have any concerns, please don't hesitate to reach out!
October, 2018
Oct, 12: RESOLVED - Your recaptcha v2 success rates might be lower than usual for Today due to updates from the source provider of these challenges. We're working hard to sort this out and appreciate your patience and understanding!
July, 2018
Jul, 27: RESOLVED - Live Chat support is temporarily unavailable. It will be back shortly! In the meanwhile, please contact us via email (see "Contact Us" section).
June, 2018
Jun, 11: RESOLVED - Due to issues with one our providers, our recaptcha v2 solution was partially unavailable between 2018-06-09 & 2018-06-11. It's now back to 100% and measures have been taken to ensure thie situation doesn't happen again. We apologize for the inconveniences this may have caused you! If you were affected by this, please Contact Support and we'll gladly compensate you!
May, 2018
May, 14: RESOLVED- Due to a planned server upgrade, the service will be partially disrupted for No more than 5 minutes within 15:00-15:05hrs (UTC-4) next Wednesday, May 16th. We appreciate your patience and understanding!
March, 2018
Mar, 19: Important reminder! Recaptcha v1 (regular two-word captchas from G.) will disappear by March 31st. Only Recaptcha v2 (puzzle like challenges) will be served, so we strongly recommend to ensure your software/application has DBC recaptcha v2 API added! Contact Us if in doubt.