Updates

February, 2019

Feb, 15: RESOLVED: Recent G. updates are causing issues with recaptcha solving. We're taking measures to mitigate the situation ASAP. We appreciate your patience and understanding!

January, 2019

Jan, 31: RESOLVED - Short, occasional high service loads might be visible during the course of the day. However, your service usage won't be affected by this, as we're working hard to ensure all goes smoothly with your submissions. If you have any concerns, please don't hesitate to reach out!

October, 2018

Oct, 12: RESOLVED - Your recaptcha v2 success rates might be lower than usual for Today due to updates from the source provider of these challenges. We're working hard to sort this out and appreciate your patience and understanding!

July, 2018

Jul, 27: RESOLVED - Live Chat support is temporarily unavailable. It will be back shortly! In the meanwhile, please contact us via email (see "Contact Us" section).

June, 2018

Jun, 11: RESOLVED - Due to issues with one our providers, our recaptcha v2 solution was partially unavailable between 2018-06-09 & 2018-06-11. It's now back to 100% and measures have been taken to ensure thie situation doesn't happen again. We apologize for the inconveniences this may have caused you! If you were affected by this, please Contact Support and we'll gladly compensate you!

May, 2018

May, 14: RESOLVED- Due to a planned server upgrade, the service will be partially disrupted for No more than 5 minutes within 15:00-15:05hrs (UTC-4) next Wednesday, May 16th. We appreciate your patience and understanding!

March, 2018

Mar, 19: Important reminder! Recaptcha v1 (regular two-word captchas from G.) will disappear by March 31st. Only Recaptcha v2 (puzzle like challenges) will be served, so we strongly recommend to ensure your software/application has DBC recaptcha v2 API added! Contact Us if in doubt.

Mar, 01: RESOLVED - The service (website and API) was not available within 15:37hrs - 19:00hrs UTC-4 due to technical issues. Our honest apologies for the issues this may have caused you, rest assured, measures have been taken to prevent this from happening again and we will compensate all affected users. We sincerely appreciate your patience and understanding!

February, 2018

Feb, 13: RESOLVED - Service was sporadically unavailable throughout 11:50pm - 12:30pm (Atlantic Standard Time). We sincerely apologize for the inconveniences this may have caused you. If you were affected by this, please reach out (Contact Us section) and we'll be happy to compensate you. We appreciate your understanding.