التحديثات

February, 2014

Feb, 03: RESOLVED - Due to the Asian Holidays we have slightly fewer workers online than usual, which could result in short intermittent overloads during some of the afternoon EST hours. However, we are working on adding more workers and you should still be able to submit most of your volumes successfully. Your patience and understanding is much appreciated!

January, 2014

Jan, 30: RESOLVED - Our LiveSupport interface is under maintenance at this moment. For this reason you might not be able to use the platform successfully. Please contact us through [email protected].

Jan, 29: RESOLVED - We are currently performing an emergency server update, which is causing image rejections for certain customers. We expect this to be resolved in about 15 minutes. We apologize for the inconvenience.

Jan, 27: RESOLVED - We are going through intermittent high service loads due to a demand peak. We're adding even more workers to mitigate this situation. Your patience and understanding is really appreciated!

September, 2013

Sep, 25: GREAT NEWS! Now you can get Up to 50% Off on BH Software AND Free CAPTCHAs with our new DBC Offers program. Visit the ''DBC Offers'' section to get The Best deals on Marketing Software and Proxies on the market.

May, 2013

May, 20: GOOD NEWS! - We mean it when we say we appreciate your business. That's why we're running a program to reward your loyalty! :-) . Please visit the ''DBC Points'' section for more info.

April, 2013

Apr, 29: Our sincere apologies if you weren't able to access our website* (*API access remained functional) during part of the day. We faced a technical issue that's now fixed and proper measures have been already taken to ensure it doesn't happen again. If you were negatively affected by this, please contact support. We truly appreciate your business!

March, 2013

Mar, 06: *About Recent Payments: Your recent payments might have arrived with some delay due to our last server upgrade. This is fixed now, and your *completed purchases are now added. Our sincere apologies for the inconveniences this may have caused you.

Mar, 06: *About The Service Status: We upgraded our servers during midnight and then later faced some connection issues with our hosting provider. This caused intermittent interruptions with the service that are now sorted out.

February, 2013

Feb, 20: Our service capacity has been fully restored. However, we're now getting even more demand than before, as our service is the only one that remains fully functional after the holidays. We are taking measures to further expand our capacity as fast as possible, but, in the meantime, you may encounter sporadic overloads during certain times of the day. These occasional high loads should not affect your work significantly. We really appreciate your understanding.


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تعمل الخوادم بكامل طاقتها ، لكن وقت الاستجابة قد يكون ، مؤقتًا ، أعلى من المتوسط.
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الدعم

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الدعم المباشر

متاح من الاثنين إلى الجمعة (من 10 صباحًا حتى 4 مساءً بتوقيت شرق الولايات المتحدة) Live support image. Link to live support page