Contact Us

Email us at:

  • DBC technical support emailcom DBC technical support for inquiries about our API & FREE test credit requests
    • Please include as much technical information as possible if you are able to. It will allow us to clear your doubts faster and more effectively. These details can be, but are not limited to: HTTP method and programming language used, exception raised, error code returned and/or OS.
    • If you are using one of our API clients, verify that the latest version is being used as some errors might be caused by the use of an outdated client.
  • DBC payment support emailcom if you need help with payments
  • DBC system admin emailcom to contact the site`s administrator

In case you need to reach someone that doesn`t fall into any of the above categories, send an email to DBC system admin emailcom and we`ll forward your email to the right department.

Live Support is also available Monday to Friday (10am to 4pm EST).

Live support image. Link to live support page

Status: OK

Servers are fully operational with faster than average response time.
  • Average solving time
  • 2 seconds - Normal CAPTCHAs (1 min. ago)
  • 31 seconds - reCAPTCHA V2, V3, etc (1 min. ago)
  • 21 seconds - hCAPTCHA & others (1 min. ago)
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Browser extensions available

Updates

  1. Nov 14: RESOLVED - Today we experienced API instability between 18:00hrs & 19:00hrs (GMT-4). The main issue was resolved, so CAPTCHA solving is working as usual, however, there might be some stats anomalies that will shortly be fixed. In the meantime, if you need assistance, contact us at https://deathbycaptcha.com/contact and we'll gladly assist you. We apologize for any inconvenience and appreciate your patience and understanding.
  2. Sep 27: LIMITED WEEK-END PROMOTION! 20% OFF ON 2CHECKOUT PACKAGES IF YOU ORDER BETWEEN SEPT 28 & 29 (GMT-4). Get your CAPTCHAs at https://deathbycaptcha.com/user-pay and then contact us at https://deathbycaptcha.com/contact with your order's detail to claim your freebies!
  3. Sep 13: We experienced a brief login issue today, which has now been resolved. Thank you for your patience and understanding!

  4. Previous updates…

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page