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- Sep 25: GREAT NEWS! Now you can get Up to 50% Off on BH Software AND Free CAPTCHAs with our new DBC Offers program. Visit the ''DBC Offers'' section to get The Best deals on Marketing Software and Proxies on the market.
- May 20: GOOD NEWS! - We mean it when we say we appreciate your business. That's why we're running a program to reward your loyalty! :-) . Please visit the ''DBC Points'' section for more info.
- Apr 29: Our sincere apologies if you weren't able to access our website* (*API access remained functional) during part of the day. We faced a technical issue that's now fixed and proper measures have been already taken to ensure it doesn't happen again. If you were negatively affected by this, please contact support. We truly appreciate your business!
Refunds are discretionary and a decision will be made on a case by case basis. All requests for a refund will be considered on their merits that you submit all relevant information, such as your user credentials when making your request. Requests for refunds should be sent as a logged enquiry to the Support Team either through the Support Chat Interface, or any of the administrative emails provided in the Contact Us section.
We will endeavor to deal with refund requests within 10 working days. Your request might be answered sooner, but please expect to wait 10 working days.
Where you have terminated your agreement with us, the particular provisions relating to your liability on termination will apply.
We are unable to refund money used in submitted and decoded CAPTCHAs. Once any CAPTCHA is submitted and solved, that sale is final and is non refundable. However, if you feel your request deserves an exception you may send your request through the aforementioned protocol and our management team will revise it to make a fair decision.
*Disclaimer*: We won't issue refunds to purchases with more than 30 days old.