5 minutes ago: 8 sec
15 minutes ago: 8 sec
Today's average accuracy rate: 97.3 %
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- Jun 06: RESOLVED - The service is going through an emergency server maintenance that is causing higher than usual solve times/sporadic overloads. We're working hard to minimize the impact of this on your work. We expect things to be back to normal shortly. We appreciate your patience and understanding!
- Apr 10: All our API clients have been updated for maximum efficiency and faster solve times. We encourage you/software vendors to visit our API page and update in order to get the most our of our service!
- All our API clients have been updated for maximum efficiency and faster solve times. We encourage you/software vendors to visit our API page and update to get the most our of our service!
Refunds are discretionary and a decision will be made on a case by case basis. All requests for a refund will be considered on their merits that you submit all relevant information, such as your user credentials when making your request. Requests for refunds should be sent as a logged enquiry to the Support Team either through the Support Chat Interface, or any of the administrative emails provided in the Contact Us section.
We will endeavor to deal with refund requests within 10 working days. Your request might be answered sooner, but please expect to wait 10 working days.
Where you have terminated your agreement with us, the particular provisions relating to your liability on termination will apply.
We are unable to refund money used in submitted and decoded CAPTCHAs. Once any CAPTCHA is submitted and solved, that sale is final and is non refundable. However, if you feel your request deserves an exception you may send your request through the aforementioned protocol and our management team will revise it to make a fair decision.
*Disclaimer*: We won't issue refunds to purchases with more than 30 days old.