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- Feb 03: RESOLVED - Due to the Asian Holidays we have slightly fewer workers online than usual, which could result in short intermittent overloads during some of the afternoon EST hours. However, we are working on adding more workers and you should still be able to submit most of your volumes successfully. Your patience and understanding is much appreciated!
- Jan 30: RESOLVED - Our LiveSupport interface is under maintenance at this moment. For this reason you might not be able to use the platform successfully. Please contact us through email@example.com.
- Jan 29: RESOLVED - We are currently performing an emergency server update, which is causing image rejections for certain customers. We expect this to be resolved in about 15 minutes. We apologize for the inconvenience.
We agree not to keep any records on any activity other than that which is required. What we store includes:
- Your e-mail address
- Your username
- Your password
- Your current balance
- Number of CAPTCHAs you have passed to us
No other information is stored, and CAPTCHAs are deleted shortly after they are entered.
If you have any questions of concerns about any of this, then feel free to email us at com, and a support agent will get back to you as soon as possible.