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- Feb 03: RESOLVED - Due to the Asian Holidays we have slightly fewer workers online than usual, which could result in short intermittent overloads during some of the afternoon EST hours. However, we are working on adding more workers and you should still be able to submit most of your volumes successfully. Your patience and understanding is much appreciated!
- Jan 30: RESOLVED - Our LiveSupport interface is under maintenance at this moment. For this reason you might not be able to use the platform successfully. Please contact us through firstname.lastname@example.org.
- Jan 29: RESOLVED - We are currently performing an emergency server update, which is causing image rejections for certain customers. We expect this to be resolved in about 15 minutes. We apologize for the inconvenience.