Status: OK

Average solving time 1 minute ago: 11 sec
5 minutes ago: 8 sec
15 minutes ago: 8 sec
Today's average accuracy rate: 91.9 %
(updated every minute)

Updates

  1. Nov 22: You may notice short, occasional high service loads during the course of the day. However, your service usage won't be affected by this, as we're working hard to ensure all goes smooth with your submissions. If you have any concerns, please don't hesitate to reach out!
  2. Oct 12: RESOLVED - Your recaptcha v2 success rates might be lower than usual for Today due to updates from the source provider of these challenges. We're working hard to sort this out and appreciate your patience and understanding!
  3. Jul 27: RESOLVED - Live Chat support is temporarily unavailable. It will be back shortly! In the meanwhile, please contact us via email (see "Contact Us" section).
  4. more…

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page

Contact Us

Email us at:

  • DBC technical support emailcom for enquiries about our API
    • Please include as much technical information as possible if you are able to. It will allow us to clear your doubts faster and more effectively. These details can be, but are not limited to: HTTP method and programming language used, exception raised, error code returned and/or OS.
    • If you are using one of our API clients, verify that the latest version is being used as some errors might be caused by the use of an outdated client.
  • DBC payment support emailcom if you need help with payments
  • DBC system admin emailcom to contact the site's administrator.

In case you need to reach someone that doesn't fall into any of the above categories, send an email to DBC system admin emailcom and we'll forward your email to the right department.

Live Support is also available Monday to Friday (10am to 4pm EST).

Live support image. Link to live support page